Rebecca

Rebecca's childhood was not a smooth ride. With parents who separated very early and a father often away on business, she grew up quickly among her siblings. Her main goal? To gain her independence. After a two-year degree in executive assistance, she turned to sales. During her first work-study program in mass retail, she worked as a cashier. Realizing that the career prospects did not meet her expectations, she chose to leave her job, even if it meant losing her degree, to find a path where she could thrive.

Registered at Pôle Emploi, she was offered a three-month replacement position at Max Auto. The automotive world didn't appeal to her at all, but the job included reception and accounting. She accepted. At the end of her contract, the boss refused to let her go. Rebecca, driven by her desire to move forward, negotiated a permanent contract of at least 25 hours. A few months later, the brand was bought by Norauto. It was the start of an adventure that has lasted for over twenty years.

Transferred to Grande-Synthe to be closer to home, Rebecca had to deal with absences in the team and found herself at the workshop reception. She knew nothing about mechanics. Rather than giving up, she decided to learn. During quiet moments, she went into the workshop, observed the technicians, and asked questions to understand what a ball joint or a shock absorber looked like. This curiosity allowed her to master her environment and become versatile.

Being a woman in the automotive industry is not always easy. Rebecca had to deal with customers refusing to be served by a woman or doubting her technical advice. At the same time, as a single mom of three, she had to juggle her family life and the demanding hours of retail. Fortunately, she was able to benefit from flexible hours. This approach illustrates Norauto's desire to support parenthood and adapt to the different life paths of its employees. Empowered by this support, she held on and kept moving forward.

Today, Rebecca is a Management Referent. She ensures the smooth running of the center, controls procedures, and prevents fraud. A behind-the-scenes job, but an essential one. After exploring all facets of retail, she now aspires to share her experience. Her new challenge? Becoming an internal trainer to support new employees and pass on what she has learned throughout her career.